Our Holistic Approach Sets Us Apart, And Works
While most memory care facilities rely on traditional medical practices alone, Highgate offers a unique holistic approach to care which includes spa baths, massage, and our own blend of herbal teas to balance mood and promote health. We use our signature aromatherapy oils to lift spirits, stimulate appetite, and relax into sleep. We encourage exercise, healthy eating (including finger foods for those who find it more manageable), and hydration. We’re even involved in making sure the medications our Cottage residents take are right and necessary, advocating with families and physicians to provide a personalized program of care. We encourage everyone to stay as physically, mentally, and socially active as possible. And we offer a variety of activities and outings to keep life stimulating.
Creating Empathy through Virtual Dementia Tours®
At Highgate, we offer family and team members the unique experience of a Virtual Dementia Tour. The tour is guided by a certified trainer and allows participants the ability to understand what it is like to live with dementia. The Virtual Dementia Tour® (VDT®) is a scientifically proven method that builds sensitivity, empathy, and awareness in individuals caring for those with dementia by temporarily altering their physical and sensory abilities. This evidence-based program simulates the changes associated with cognitive decline and provides attendees the opportunity to walk in the shoes of those living with dementia. This training enables our team members to comprehend the challenges our memory care residents live with and approach difficult situations with compassion.
Innovative Safety with SafelyYou
We’re proud to lead the way in innovative fall prevention in senior living, with a comprehensive fall management program that includes our partnership with SafelyYou. We know falls are a leading reason families look to senior living communities for support, so we support our residents and families with a staff who understands fall mitigation best practices, plus the world-leading AI video technology and 24/7 remote clinical support to reduce falls and help prevent future falls that SafelyYou provides. We’re committed to the safety of our residents—and the peace of mind of their families—which is why we’re committed to delivering an advanced fall prevention program in all of our Highgate communities.
We Use a Positive Approach to Care™
It’s a cozy, secure environment with highly trained care partners whose mission is to understand the needs, desires, and routines of each resident in order to personalize their care. Whether it’s nighttime wandering, confusion, repetitive questions, incontinence, or just wanting “to go home” – we understand – and have the expertise to gently handle these concerns. In fact, our care partners are certified in Teepa Snow’s internationally renowned Positive Approach to Care™ and Positive Physical Approach™ which improves chances of positive interactions and focuses on what’s left, not what’s lost. Team members also receive GEM™ training which uses precious gem colors that coincide with typical traits at various stages of dementia – a positive way to help us better understand and interact with someone who might seem beyond reach.
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