We collect from you only the personal information you voluntarily provide in order to deliver the best possible service. If you choose to schedule a tour or request a brochure we ask you to provide us with information necessary to contact you or mail you a brochure which may include, but not be limited to, name, physical address, telephone number and email address.
We collect your email address so that we can send you information you have requested. We may use your email address to inform you about current events or to send you updates regarding information that was previously sent to you. We will never share, sell, or rent individual personal information with anyone without your advance permission or unless ordered by a court of law.
Highgate Senior Living does not sell information to unrelated third parties. Highgate Senior Living does send your contact information to the community that you selected for purposes of satisfying your request for a brochure or a tour.
The Highgate Senior Living web site uses session cookies to enable filling out forms on our website. A session cookie is a small file placed on your computer which acts as a unique identifier to keep track of the information you have entered. Without the session cookie, our site cannot track the information you are entering.
A session cookie does not remain on your machine after you close your web browser window. Our session cookie contains none of your personal information, and cannot be used to track you around the web. It can only be used by our web site to identify the information you have entered.
Your web browser is the primary way you can control cookies. The method for changing your cookie settings will vary depending on the browser you use, but options should be similar regardless of your browser choice.
If you are using IE 6, your cookies will be automatically controlled based on your privacy settings. If you would like to over-ride automatic cookie control, choose Tools -> Internet Options -> Privacy -> Advanced. From this panel you can choose to over-ride automatic cookie handling, and specify how you would like to deal with First Party and Third Party cookies. First party cookies come from the owner of the website you are visiting, third party cookies come from a different company (for instance, an advertising company). You can select “Accept”, “Block”, or “Prompt” – if you choose “Prompt”, your browser will notify you each time a web site attempts to set a cookie on your machine, and you can choose to accept or reject the cookie. If you would like to accept session cookies, but not persistent cookies, check the box to “Always Allow Session Cookies.” Please note that session cookies are required to enable shopping on many web sites.
Other web browsers provide similar options; if you are using Netscape 7, cookie options can be found at Edit -> Preferences -> Privacy and Security -> Cookies. In Mozilla Firefox, cookie options are available at Options -> Privacy -> Cookies, and in Opera 7 cookie preferences are available in File -> Preferences -> Privacy.
You can also control cookies with a number of internet security packages. If you use one of these packages, please refer to the software documentation for more information.